Customer Service

Security & Privacy

BACKGROUND:

MYMOTOPARTS (UK) LTD understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.mymotoparts.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law. Please read this Privacy Notice carefully and ensure that you understand it.

This privacy policy applies to the internet offer of My Moto Parts, which is accessible under the domain www.mymotoparts.co.uk as well as the various subdomains ("our website").

Who is the controller and how do I reach you?

Controller

for the processing of personal data within the meaning of the EU General Data Protection Regulation (EU GDPR), the UK GDPR and the UK DPA (Data Protection Act 2018).

MYMOTOPARTS (UK) LTD, a limited company registered in England under company number 10269861 whose address is PO Box 1519, Doncaster, DN1 9QL.

Our VAT number is 245 800907

Data Protection Officer

Our Data Protection Officer can be contacted by email at mymotoparts@outlook.com, by telephone on 01302 886887 or by post at our address above.

What is at issue?

This privacy statement complies with the legal requirements for transparency in the processing of personal data. This is any information relating to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, telephone number, date of birth, email address, IP address or user behaviour when visiting a website. Information for which we cannot (or can only with disproportionate effort) establish a link to your person, e.g. by anonymisation, is not personal data. The processing of personal data (e.g. collection, retrieval, use, storage or transmission) always requires a legal basis and a defined purpose.

Stored personal data are erased as soon as the purpose of the processing has been achieved and there are no legitimate grounds for further retention of the data. We will inform you in the individual processing operations about the specific storage periods or criteria for storage. Irrespective of this, we store your personal data in individual cases for the assertion, exercise, or defence of legal claims and in the event of statutory retention obligations.

Who gets my data?

We only disclose your personal data that we process on our website to third parties if this is necessary for the fulfilment of the purposes and is covered by the legal basis in the individual case (e.g. consent or safeguarding legitimate interests). In addition, we pass on personal data to third parties in individual cases if this serves the assertion, exercise, or defence of legal claims. Possible recipients may be, for example, law enforcement agencies, lawyers, auditors, courts, etc.

As we use service providers for the operation of our website who process personal data on our behalf within the scope of commissioned processing, they may be recipients of your personal data. For more information on the use of processors and web services, please refer to the overview of the individual processing operations.

Which kind of cookies are used?

Cookies are small text files that are sent by us to the browser of your end device when you visit our website and stored there. As an alternative to the use of cookies, information can also be stored in the local storage of your browser. Some functions of our website cannot be offered without the use of cookies or local storage (technically necessary cookies). Other cookies, however, enable us to perform various analyses, so that we are able, for example, to recognise the browser you are using when you visit our website again and to transmit various information to us (non-essential cookies). With the help of cookies, we can, among other things, make our website more user-friendly and effective for you, for example by tracking your use of our website and determining your preferred settings (e.g. country and language settings). If third parties process information via cookies, they collect the information directly from your browser. Cookies do not cause any damage to your end device. They cannot execute programs or contain viruses.

We provide information about the respective services for which we use cookies in the individual processing operations. Detailed information on the cookies used can be found in the cookie settings or in the Consent Manager of this website.

Domain Name Description Storage period

www.mymotoparts.co.uk __kla_id Not available 2 years

.mymotoparts.co.uk _ga This cookie name is associated with Google Universal Analytics - an important update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client ID. It is included in every page request in a website and used to calculate visitor, session, and campaign data for website analytics reports. By default, it expires after 2 years, although this can be customized by website owners. 2 years

.mymotoparts.co.uk _gat This cookie name is associated with Google Universal Analytics, according to the documentation it is used to throttle the request rate - limit the collection of data on high traffic websites. It expires after 10 minutes. 10 minutes

.mymotoparts.co.uk _gid This cookie name is associated with google Universal Analytics. It seems to store and update a unique value for each page visited. 24 hours

www.mymotoparts.co.uk fornax_anonymousId Not available 2 years

www.mymotoparts.co.uk lastVisitedCategory Not available Session

www.mymotoparts.co.uk nxt-pf-data Not available 2 years

www.mymotoparts.co.uk SHOP_SESSION_TOKEN This cookie is used by online stores to record whether users have added items to their shopping cart. 7 days

www.mymotoparts.co.uk Shopper-Pref Not available 7 days

www.mymotoparts.co.uk STORE_VISITOR Not available 24 hours

www.mymotoparts.co.uk XSRF-TOKEN This cookie was written to help website security prevent cross-site request forgery attacks. Session

What rights do I have?

Under the conditions of the statutory provisions of applicable data protection laws, you have the following rights as a data subject:

• Right of access to the data stored about you in the form of meaningful information about the details of the processing and a copy of your data;

• Right to rectification of inaccurate personal data stored by us;

• Right of erasure of the data stored by us, insofar as the processing is not necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;

• Right to restriction of processing, if the accuracy of the personal data is contested, the processing is unlawful, we no longer need the data and you object to their deletion because you need them for the establishment, exercise, or defence of legal claims, or you have objected to the processing.

• Right to data portability, insofar as you have provided us with your personal data within the scope of your consent or based on a contract and these data have been processed by us with the aid of automated procedures. You will receive your data in a structured, common, and machine-readable format or we will transfer the data directly to another responsible party, insofar as this is technically feasible.

• Right to object against the processing of your personal data, insofar as this is carried out based on legitimate interest pursued by us and there are reasons for this on grounds relating to your particular situation, or the objection is directed against direct advertising. The right to object does not exist unless we demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject or for the establishment, exercise or defence of legal claims. Where the right to object does not exist for individual processing operations, this is indicated there.

• Right to withdraw your given consent with effect for the future.

• Right to lodge a complaint with a supervisory authority, if you are of the opinion that the processing of your personal data relating to you infringes data protection laws. As a rule, you can contact the supervisory authority of your usual place of residence, your place of work or our company headquarters.

How is my data processed in detail?

In the following, we inform you about the individual processing operations, the scope and purpose of the data processing, the legal basis, the obligation to provide your data and the respective storage period. An automated decision in individual cases, including profiling, does not take place.

Provision of the website

Nature and scope of the processing

When you call up and use our website, we collect the personal data that your browser automatically transmits to our server. The following information is stored temporarily in a so-called log file:

• IP address of the requesting computer

• Date and time of access

• Name and URL of the retrieved file

• Website from which the access is made (referrer URL)

• The browser used and, if applicable, the operating system of your computer, as well as the name of your access provider.

Our website is not hosted by ourselves, but by a service provider who processes the aforementioned data on our behalf.

Purpose and legal basis

The processing is carried out to protect our legitimate interest to display our website and ensure security and stability. The collection of data and storage in log files is mandatory for the operation of the website. Therefore, there exists no right to object to the processing. Insofar as the further storage of log files is required by law, the processing is carried out based on our legal obligation to comply with this law. There is no legal or contractual obligation to provide the data, however, calling up our website is not technically possible without providing the data.

Storage period

The data will be stored for the duration of the display of the website.

Contact form

Nature and scope of the processing

On our website we offer you to contact us via a provided form. The information collected via mandatory fields is required to process the request. In addition, you can voluntarily provide additional information that is necessary from your point of view for the processing of the contact request.

When using the contact form, your personal data will not be passed on to third parties.

Purpose and legal basis

The processing of your data by using our contact form is carried out for the purpose of communication and processing of your request based on your consent. Insofar as your inquiry relates to an existing contractual relationship with us, the processing is carried out for the purpose of fulfilling the contract. There is no legal or contractual obligation to provide your data, but the processing of your request is not possible without providing the information of the mandatory fields. Insofar as you do not wish to provide this data, please contact us by other means.

Storage period

If you use the contact form based on your consent, we store the collected data of each request for a period of three years, starting with the completion of your request or until you revoke your consent.

If you use the contact form as part of a contractual relationship, we will store the data collected from each enquiry for three years from the end of the contractual relationship.

Newsletter

Nature and scope of the processing

If you register on our website to receive our newsletter, we collect your e-mail address and store this information together with the date of registration and your IP address. Subsequently, you will receive an e-mail in which you must confirm your registration for the newsletter (double opt-in). If you do not confirm the registration within 24 hours, it will automatically expire, and the data will not be processed for the newsletter dispatch.

The newsletter is sent directly by us. A transfer of your data to third parties or processors in the sense of processing carried out on behalf does not take place.

To send the newsletter, we use a service of Klaviyo, which processes your personal data on our behalf in accordance applicable data protection laws. Your data will not be passed on to third parties.

Purpose and legal basis

We process your data for the purpose of sending the newsletter based on your consent. By unsubscribing from the newsletter, you can declare your revocation at any time with effect for the future. There is no legal or contractual obligation to provide your data, but sending the newsletter is not possible without the provision of your data.

Storage period

After registration for the newsletter, we store the data for a maximum of 24 hours until the registration is confirmed. After successful confirmation, we store your data until revocation of your consent (unsubscription from the newsletter) and for technical reasons beyond that a maximum of 7 days.

Registration of a user account

Nature and scope of the processing

For the use of certain areas of our website, you have the option to register a user account. The information collected during registration via the mandatory fields is required to provide access to the user account. Furthermore, you can voluntarily provide additional information for supplementary (convenience) functions.

Purpose and legal basis

We process your data for the purpose of providing a user account for the performance of a contract with you. There is a contractual obligation to provide your data, as this information is necessary to identify you and for the performance of the contract on our part. There is no legal obligation to provide the data. Without the provision of this information, the registration of a user account and thus the conclusion of a contract is not possible.

Furthermore, the processing of additional voluntarily provided information for the purpose of providing further (comfort) functions is based on your consent. By deactivating the functions / By deleting the voluntary information in the user account, you can declare your revocation at any time with effect for the future.

Storage period

We store your personal data in the context of providing the user account for the duration of the contractual relationship. After the end of the contract / deletion of the user account, further storage of your data will only take place if there are legal retention obligations (e.g. tax and commercial law).

Additional information that you provide to us based on your consent will only be stored until you revoke your consent by deactivating the functions / by deleting the data, but at the longest until the end of the contract on which the provision of the user account is based.

Review function

Nature and scope of the processing

If you use the review function on our website, we collect your rating, review subject, comments, and the name (Voluntary disclosure) and store this data together with the IP address and date.

For the use of the comment function, your personal data will not be passed on to other recipients.

Purpose and legal basis

Your personal data is processed for the purpose of commenting on the content of our website based on your consent. By informal communication you can declare your revocation at any time with effect for the future. There is no legal or contractual obligation to provide your data, but the use of the comment function is not possible without the disclosure of your data.

Storage period

We store your personal data until you revoke your consent.

Presence on social media platforms

We maintain so-called fan pages or accounts or channels on the networks mentioned below to also provide you with information and offers within social networks and to offer you further ways to contact us and to inform yourself about our offers. In the following, we inform you about which data we or the respective social network process from you in connection with the call and use of our fan pages/accounts.

Data we process from you

If you wish to contact us via messenger or direct message via the respective social network, we generally process your username via which you contact us and, if applicable, store further data provided by you insofar as this is necessary for processing/answering your request.

The processing of your data by using the messenger is carried out for the purpose of communication and processing of your request based on your consent. Insofar as your inquiry relates to an existing contractual relationship with us, the processing is carried out for the purpose of fulfilling the contract. There is no legal or contractual obligation to provide your data, but the processing of your request is not possible without the contact information’s. Insofar as you do not wish to provide this data, please contact us by other means.

(Static) usage data that we receive from the social networks

We receive automated statistics regarding our accounts via Insights functionalities. The statistics include, among other things, the total number of page views, likes, details of page activities and post interactions, reach, video views and details of the proportion of men/women among our fans/followers.

The statistics only contain aggregated data that cannot be related to individual persons. You are not identifiable to us through this.

What data the social networks process from you

To view the content of our fan pages or accounts, you do not have to be a member of the respective social network and, in this respect, no user account for the respective social network is required.

Please note, however, that the social networks also collect and store data from website visitors without a user account when the respective social network is called up (e.g. technical data in order to be able to display the website to you) and use cookies and similar technologies, over which we have no control. Details on this can be found in the privacy policy of the respective social network (see the corresponding links above)

Insofar as you wish to interact with the content on our fan pages/accounts, e.g. comment on, share or like our postings/contributions and/or contact us via messenger functions, prior registration with the respective social network and the provision of personal data is required.

We have no influence on the data processing by the social networks within the scope of their use by you. To our knowledge, your data is stored and processed in connection with the provision of the services of the respective social network, as well as for the analysis of user behaviour (using cookies, pixels/web beacons and similar technologies), on the basis of which advertising based on your interests is played both within and outside the respective social network. It cannot be ruled out that your data will be stored by the social networks outside the UK and/or the EU/EEA and passed on to third parties.

Information on, among other things, the exact scope and purposes of the processing of your personal data, the storage period/deletion as well as guidelines on the use of cookies and similar technologies in the context of registration and use of the social networks can be found in the privacy policy/cookie policy of the social networks. There you will also find information on your rights and objection options.

Facebook page

When you visit our Facebook page, Facebook collects, among other things, your IP address and other information that is present on your PC in the form of cookies. This information is used to provide us, as operators of the Facebook pages, with statistical information about the use of the Facebook page. Facebook provides more detailed information on this at the following link: https://facebook.com/help/pages/insights.

By means of the transmitted statistical information, it is not possible for us to draw conclusions about individual users. We only use this information to respond to the interests of our users and to continuously improve our online presence and ensure its quality.

We collect your data via our fan page only to realize a possible provision for communication and interaction with us. This collection usually includes your name, message content, comment content and the profile information you provide "publicly".

The processing of your personal data for our above-mentioned purposes is based on our legitimate business and communicative interest in offering an information and communication channel. Should you, as a user, have given your consent to the data processing vis-à-vis the respective provider of the social network, the legal basis of the processing extends to Art. 6 (1) a), Art. 7 GDPR.

Since the actual data processing is carried out by the provider of the social network, our access to your data is limited. Only the provider of the social network is authorized to fully access your data. Due to this, only the provider can directly take and implement appropriate measures to fulfill your user rights (information request, deletion request, objection, etc.). The assertion of corresponding rights is therefore most effective directly against the respective provider.

We are jointly responsible with Facebook for the personal content of the fan page. Data subject rights can be asserted with Facebook Ireland as well as with us.

The primary responsibility for the processing of Insights data lies with Facebook and Facebook complies with all obligations under applicable data protection laws in relation to the processing of Insights data, Facebook Ireland provides the essence of the Page Insights Supplement to data subjects.

We do not make any decisions regarding the processing of Insights data and any other information resulting from applicable information requirements, including legal basis, identity of the controller and storage period of cookies on user terminals.

Further instructions can be found directly at Facebook (Supplemental Agreement with Facebook): https://www.facebook.com/legal/terms/page_controller_addendum.

Twitter page

We are jointly responsible with Twitter for the personal content of the fan page. Data subject rights can be asserted with Twitter Inc. as well as with us.

The primary responsibility under applicable data protection laws for the processing of Insights Data rests with Twitter and Twitter complies with all obligations under applicable data protection laws with respect to the processing of Insights Data, Twitter Inc. provides the essence of the Page Insights Supplement to Data Subjects.

Further information can be found directly at Twitter: Privacy Policy [https://twitter.com/de/privacy].

You can request the Twitter usage concept on which the offer is based by sending an e-mail to our above-mentioned e-mail address with the keyword "Twitter usage concept".

Use of Website-Tools

Google Ads

Nature and scope of the processing

We have integrated Google Ads on our website. Google Ads is a service provided by Google Ireland Limited to display targeted advertising to users. Google Ads uses cookies and other browser technologies to evaluate user behaviour and recognize users.

Google Ads collects information about visitor behaviour on various websites. This information is used to optimize the relevance of advertising. Furthermore, Google Ads delivers targeted advertising based on behavioural profiling and geographic location. Your IP address and other identifiers such as your user agent are transmitted to the provider.

If you are registered with a Google Ireland Limited service, Google Ads can associate the visit with your account. Even if you are not registered with Google Ireland Limited or have not logged in, it is possible that the provider will find out and store your IP address and other identifying features.

In this case, your data will be passed on to the operator of Google Ads, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Purpose and legal basis

We process your data with the help of Google Ads for the purpose of optimizing our website and for marketing purposes based on your consent.

Storage period

The concrete storage period of your personal data is 24 months. For more information on the processing of your data in the context of the use of this tool, please refer to the Google Ads Privacy Policy: https://policies.google.com/privacy.

Google Analytics

Nature and scope of the processing

We use Google Analytics from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as an analysis service for the statistical evaluation of our online offer. This includes, for example, the number of views of our online offer, visited subpages and the length of stay of visitors.

Google Analytics uses cookies and other browser technologies to evaluate user behaviour and recognise users.

This information is used, among other things, to compile reports on website activity.

Purpose and legal basis

We process data with the help of Google Analytics for the purpose of optimizing our website and for marketing purposes based on your consent.

Storage period

The concrete storage period of your personal data is up to 26 months. Further information can be found in the privacy policy for Google Analytics: https://policies.google.com/privacy.

Google CDN

Nature and scope of the processing

We use Google CDN to properly deliver the content of our website. Google CDN is a service of Google Ireland Limited, which acts as a Content Delivery Network (CDN) on our website.

A CDN helps to provide content of our online offer, especially files such as graphics or scripts, faster with the help of regionally or internationally distributed servers. When you access this content, you establish a connection to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, whereby your IP address and possibly browser data such as your user agent are transmitted. This data is processed exclusively for the above-mentioned purposes and to maintain the security and functionality of Google CDN.

Purpose and legal basis

We process data with the help of the Content Delivery Network in a secure and efficient provision and optimization of our online offer based on your consent.

Storage period

The concrete storage period of your personal data is up to 26 months. Further information can be found in the privacy policy for Google CDN: https://policies.google.com/privacy.

Google DoubleClick

Nature and scope of the processing

We have integrated components of DoubleClick by Google on our website. DoubleClick is a brand of Google, under which mainly special online marketing solutions are marketed to advertising agencies and publishers. DoubleClick by Google transfers data to the DoubleClick server with each impression as well as with clicks or other activities.

Each of these data transfers triggers a cookie request to the browser of the data subject. If the browser accepts this request, DoubleClick sets a cookie in your browser.

DoubleClick uses a cookie ID that is required for the technical process. The cookie ID is needed, for example, to display an ad in a browser. DoubleClick can also use the cookie ID to record which advertisements have already been displayed in a browser to avoid duplicate placements. Furthermore, the cookie ID enables DoubleClick to record conversions. Conversions are recorded, for example, when a DoubleClick ad has previously been displayed to a user and the user subsequently makes a purchase on the advertiser's website using the same internet browser.

A DoubleClick cookie does not contain any personal data but may contain additional campaign identifiers. A campaign identifier serves to identify the campaigns with which you have already been in contact on other websites. As part of this service, Google learns about data that Google also uses to generate commission statements. Among other things, Google can track that you have clicked on certain links on our website. In this case, your data will be passed on to the operator of DoubleClick, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Further information and the applicable privacy policy of DoubleClick by Google can be found at https://policies.google.com/privacy.

Purpose and legal basis

We process your data with the help of the Double-Click cookie for the purpose of optimisation and display of advertising based on your consent. You give your consent by setting the use of cookies (cookie banner / Consent Manager), with which you can also declare your revocation at any time with effect for the future pursuant to Art. 7 (3) GDPR. The cookie is used, among other things, to place and display user-relevant advertising and to create reports on advertising campaigns or to improve them. Furthermore, the cookie is used to avoid multiple displays of the same advertisement. Each time you call up one of the individual pages of our website on which a DoubleClick component has been integrated, your browser is automatically prompted by the respective DoubleClick component to transmit data to Google for the purpose of online advertising and the settlement of commissions. There is no legal or contractual obligation to provide your data. If you do not give us your consent, a visit to our website is possible without restriction, but not all functions may be fully available.

Storage period

The concrete storage period of your personal data is up to 26 months. Further information can be found in the privacy policy for Google DoubleClick: https://policies.google.com/privacy.

Google Maps

Nature and scope of the processing

We use the map service Google Maps to create directions. Google Maps is a service of Google Ireland Limited, which displays a map on our website.

When you access this content on our website, you establish a connection to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, whereby your IP address and, if applicable, browser data such as your user agent are transmitted. This data is processed exclusively for the purposes mentioned above and to maintain the security and functionality of Google Maps.

Purpose and legal basis

The use of Google Maps is based on your consent.

Storage period

The concrete storage period of your personal data is up to 26 months. Further information can be found in the privacy policy for google maps: https://policies.google.com/privacy.

Google Fonts

Nature and scope of the processing

We use Google Fonts from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as a service to provide fonts for our online offer. To obtain these fonts, you connect to servers of Google Ireland Limited, whereby your IP address is transmitted.

Purpose and legal basis

The use of Google Fonts is based on our legitimate interests, i.e. interest in a uniform provision and optimization of our online offer.

Storage period

The concrete storage period of your personal data is up to 26 months. Further information can be found in the privacy policy for Google Fonts: https://policies.google.com/privacy.

Google reCAPTCHA

Nature and scope of the processing

We have integrated components of Google reCAPTCHA on our website. Google reCAPTCHA is a service of Google Ireland Limited and enables us to distinguish whether a contact request originates from a natural person or is automated by means of a program. When you access this content, you establish a connection to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, whereby your IP address and possibly browser data such as your user agent are transmitted. Furthermore, Google reCAPTCHA records the user's browsing time and mouse movements to distinguish automated requests from human ones. This data is processed exclusively for the above-mentioned purposes and to maintain the security and functionality of Google reCAPTCHA.

Purpose and legal basis

The use of the service is based on our legitimate interests, i.e. for protection when submitting forms.

Storage period

The concrete storage period of your personal data is up to 26 months. Further information can be found in the privacy policy for Google reCAPTCHA: https://policies.google.com/privacy?hl=en-US.

Klaviyo

Nature and scope of the processing

We have integrated Klaviyo components on our website. Klaviyo is a service of Klaviyo, Inc. and provides marketing automation software for marketing services and products, including SEO and content creation, lead management, newsletters, email and SMS marketing, and web analytics.

Klaviyo uses cookies and other browser technologies to analyse user behaviour and to recognise users. This information is used, among other things, to compile reports on website activity. Furthermore, Klaviyo is used to store and transmit data entered in forms by means of cookies, including your IP address. In this case, your data is passed on to the operator of Klaviyo, Klaviyo, Inc., 125 Summer Street, Boston, Massachusetts 02111, United States.

Purpose and legal basis

We process your data with the help of Klaviyo for the purpose of optimising our website and for marketing purposes based on your consent.

Storage period

Further information can be found in the Klaviyo privacy policy: https://www.klaviyo.com/privacy/policy.

PayPal Express Checkout

Nature and scope of the processing

We have integrated components of PayPal Express Checkout on our website. PayPal Express Checkout is a service of PayPal Pte. Ltd. and offers online payment solutions worldwide.

If you choose PayPal Express Checkout as your payment method, your data required for the payment process will automatically be transmitted to PayPal Pte. Ltd, San Jose, California, US.

As a rule, the following data is collected in this context: Name, address, company if applicable, e-mail address, telephone and mobile phone number and IP address.

Purpose and legal basis

The use of the service is based on the performance of a contract, i.e. for the processing of payment transactions.

Storage period

The concrete storage period of the processed data cannot be influenced by us but is determined by PayPal Pte. Ltd. as Paypal is its own controller for the processing of personal data. For more information, please see the privacy policy for PayPal Express Checkout: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Pingdom Real User Monitoring

Nature and scope of the processing

We have integrated Pingdom Real User Monitoring on our website. Pingdom Real User Monitoring is a service of Pingdom AB, which develops cloud-based software that allows website and application owners to track the performance of their services.

Pingdom Real User Monitoring offers us the possibility to measure and improve the stability of our services by monitoring the system and code errors.

In doing so, your IP address and activities carried out on our website are collected. In this case, your data is passed on to the operator of Pingdom Real User Monitoring, Pingdom AB.

Purpose and legal basis

We process your data with the help of Pingdom Real User Monitoring for the purpose of optimising our website and for marketing purposes based on your consent.

Storage period

The concrete storage period of your personal data is 30 days. Further information can be found in the privacy policy for Pingdom Real User Monitoring: https://www.solarwinds.com/legal/privacy.